Reporting Events

If you have used a HeartSine samaritan PAD during a sudden cardiac arrest event, it’s critical that you tell us. You can do this by providing Stryker with the Saver EVO file that contains comprehensive event data about the SCA event, as well as a completed Customer Event Report form. This information is used by the company to measure the success of our AEDs and to continually improve our products to ensure the most optimum results. When you provide the Saver EVO file, along with a completed Customer Event Report form for a qualifying event (see Free Pad-Pak program event qualifications), we’ll send you a free Pad-Pak for your efforts!

To obtain this data, you must download and install on your PC the Saver EVO data management software which enables you to download, review and print ECG waveforms and event history data recorded and stored in HeartSine samaritan PAD devices. Next, you must submit the Saver EVO file and Customer Event Report form to HeartSine. You can submit the Customer Event Report form online, or download and submit a pdf form.

Free Pad-Pak Program

Each time you use a HeartSine samaritan PAD during an SCA resuscitation and you TELL US by submitting to us both the Saver EVO file and a completed Customer Event Report Form, we’ll send you a free Pad-Pak for your efforts! See here for details. Some exclusions apply.

Used your AED? Tell us.

Saver EVO Software

The Saver EVO Software is required to set the time on the HeartSine samaritan PAD and to download event data to a PC from the HeartSine samaritan PAD after the device is used. Saver EVO is available free of charge and can be downloaded below. However, the optional custom USB data cable is required to interface with the HeartSine samaritan PAD. For additional information, please contact your local Stryker representative.

The default password for Saver EVO is ‘password’. You can change this password to personalize your device; instructions on changing the password can be found in the Saver EVO user manual. If you change the password, please make a note of the new password and store it in a safe place as HeartSine is unable to retrieve lost or forgotten passwords.

Saver EVO Software for U.S.

DOWNLOAD SAVER EVO 1.4.2 (SAM 450P/SAM 350P/SAM 360P/SAM 300P)

Used your AED? Tell us.

Submit a Saver EVO File

Immediately after an event has occurred, download the Saver EVO file from the HeartSine samaritan PAD and submit it, along with a completed Customer Event Report Form to HeartSine at aedevent@stryker.com or using the submission form below.

  • Accepted file types: evo, Max. file size: 2 MB.
  • This field is for validation purposes and should be left unchanged.